Information if you're affected by coronavirus (COVID-19).

  • Logins
  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
Skip to main content Skip to main navigation

Home. Department of Veterans' Affairs - Australian Government logo

  • Minister
  • Contact us
  • Newsroom
Search
  • Home
  • Health and treatment
    • Veteran healthcare cards
    • Local or overseas medical care
    • Injury or health treatments
    • Care at home or aged care
    • Help to cover healthcare costs
    • Work and social life programs
  • Financial support
    • Compensation claims
    • Income support
    • Payment rates
    • Disaster assistance
    • Discounts and concessions
    • Support for families
    • Appeals
  • Civilian life
    • Transition to civilian life
    • Veteran Support Officers
    • Support for ex-service organisations and advocates
    • Find an ex-service organisation
    • Nominate someone to act on your behalf
  • Recognition
    • Australian Defence Veterans' Covenant
    • The Office of Australian War Graves
    • Commemorating all who served
    • Search for a grave or plaque
    • Aboriginal and Torres Strait Islander veterans
    • Certificate of Appreciation
  • For providers
    • Become a DVA health care provider
    • Notes, fee schedules and guidelines
    • General Practitioner information
    • Provider forms
    • Health programs and services for our clients
    • The Rehabilitation Appliances Program (RAP)
    • DVA Provider News
    • Travel for a client's treatment
    • Claiming
  • About us
    • Overview
    • Events
    • Careers
    • Forms
    • Old factsheets
    • Newsroom
    • Documents and publications
    • Contact us
    • Complaints, compliments and other feedback
    • Accessibility on our site
  • Home
  • About us
  • Overview

Overview

Who we are as an organisation and how we help the veteran community.

  • Who we are

    Who we are as a department and the support, services and information we offer

  • Overview of DVA benefits and services

    We have a wide range of help and support available to you and your family

  • Our purpose

    Our purpose, values and how we report our outcomes

  • Transforming DVA

    Find out about our latest improvements

  • Veterans’ Affairs portfolio

    Our agencies and organisations provide care, compensation and commemoration for veterans

  • The Secretary

    Learn about our Secretary Liz Cosson AM CSC 

  • Our structure

    We have staff around Australia who provide information, advice and support for veterans

  • Glossary and acronyms

    This page contains some of the acronyms and abbreviations used throughout the DVA’s website

  • Organisational chart

    The leaders and internal structure of the Department of Veterans’ Affairs 

  • Reporting

    Links to documents that show what we do, how we do it and official items we deal with or produce

  • Consultations and grants

    Find out about the groups we work with, and the grants we offer to improve the lives of veterans

  • For suppliers and vendors

    Payment, system and process information for those who work with us

  • Legal resources

    Details on the legislation and policies we administer as well as how we protect your privacy

  • Research

    Learn about the types of research we invest in to help us understand veterans' needs

Using this website

  • Access to Information
  • Copyright
  • Disclaimer
  • Privacy

Quick links

  • CLIK
  • Forms
  • Inspector-General ADF Afghanistan Inquiry
  • Minister's website
  • Old factsheets
  • Australia.gov.au
  • Smartraveller

About us

  • About DVA
  • Acknowledgement of Country
  • Documents and publications
  • Glossary and acronyms
  • Location finder
  • Reviews and reports
  • Transforming DVA

Help us improve

To help us build the best possible website, we would like to hear your feedback.

Tell us what you think

Connect with us

Media centre

News

The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

© Commonwealth of Australia