Coronavirus disease (COVID-19) information

Last updated: 
24 March 2021

We are working with the rest of the Government to keep you up to date with the latest news and information. We will keep this section updated with new information as it comes in.

You can visit the Department of Health's daily health alert regarding COVID-19.

You can use MyService to update your personal information, submit new claims and track the status of an existing claim. You can do this on your computer and on your phone.

Open Arms is open 24/7 if you need someone to talk to. If you have a counselling session scheduled but are feeling unwell or have concerns about attending it in person, call Open Arms on 1800 011 046 and they will reschedule it for you or discuss options for conducting it via telephone or video conferencing. You can visit the Open Arms website at

Latest news

You can read all of the latest news for veterans and the latest news for providers on their dedicated news pages.

Health news

Domestic and Family Violence Support

It’s ok to ask for help! If you, or someone you know is affected by family and domestic violence or you think you need to change your behaviour, confidential support is available 24 hours a day, 7 days a week. This includes information, support and counselling.

You can call 1800 RESPECT (1800 737 732), MensLine Australia on 1300 789 978 or Open Arms — Veteran & Families Counselling on 1800 011 046. In emergencies, please call 000.

Visit the family and domestic violence support page for more information.

Education news

  • Education schemes
    Students and Australian Apprentice who receive support through DVA’s Education Schemes, including education allowance, may be impacted due to the Coronavirus pandemic.

Financial news

If your financial situation has changed, you should update your information as soon as possible. You can update this information by calling us on 1800 VETERAN (1800 838 372).


Contact us

To update your information or to ask specific questions about your situation, you can contact us. You can also follow us on Facebook, LinkedIn and Twitter.


You can call us between 8am and 5pm, Monday to Friday.

Telephone: 1800 VETERAN (1800 838 372)

International callers: +61 2 6289 1133