Information if you're affected by coronavirus (COVID-19).

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  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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Home. Department of Veterans' Affairs - Australian Government logo

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Veterans' Review Board

The Veterans' Review Board (VRB) are experts who review and can change decisions we have made. They review decisions made under the Veterans’ Entitlements Act 1986 (VEA) and under the Military Rehabilitation and Compensation Act 2004 (MRCA).

  • About the Veterans' Review Board

    How the board may deal with your case, and when you can apply

  • After you apply for a review under the VEA, MRCA

    What happens after you send a review to the Veterans' Review Board

  • Cost of Veterans’ Review Board hearings

    You do not need to pay for a hearing, but you may have to pay for any travel

  • General information about Veterans’ Review Board

    Learn about the members of the board, and what happens during and after a review

  • How to prepare your case for the VRB

    Read about the documents and records you will need to bring

  • How to summon a witness for your case

    You can request a person or documents to be present at your hearing

  • Understanding VEA assessment cases

    The VRB will review how much pension you should be paid

  • Who can represent you at VRB hearings

    You can be represented by any person who does not have legal qualifications

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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