Information if you're affected by coronavirus (COVID-19).

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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Home. Department of Veterans' Affairs - Australian Government logo

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What to know about multiple claims

We will reduce the amount we pay for illness, injury or death if you get money elsewhere for the same condition. This includes workers compensation, or if a court awards you damages, and more.

  • When to notify us if you receive a compensation payment

    You will need to tell us if you receive a lump sum pay out from a source other than DVA

  • Compensation offsetting

    The amount we pay you under the VEA will reduce if you get a pay out from any other source

  • Disability pension and compensation offsetting

    Your disability pension may be impacted by compensation from other sources

  • War widow(er)'s pension and compensation offsetting

    We may reduce your rate of pension if you receive a large payment from another source

  • Pension offsetting using Actuarial Tables

    We use the Actuarial Tables if you have received a lump sum payment and claim the disability pension

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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