Information if you're affected by coronavirus (COVID-19).

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  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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Aged care

Whether you want to remain in your own home or move to residential care, we have services that can help. We can also advise you on ways to remove or reduce the costs of care and support.

Emergency leave may apply if you or a family member need to leave a residential aged care facility due to COVID-19. Please contact us or visit the Department of Health website for more information.
  • Aged care costs

    Basic information about aged care fees and payments

  • Department of Health services and costs

    Find home and community based support services from the Department of Health

  • DVA Statement on Retirement Villages

    Our statement on retirement villages

  • Further information

    Extra information you may want to know about aged care

  • Moving into residential aged care

    What you need to know about making the move to residential aged care, and our involvement

  • Navigating aged care

    We may be able to help you if you need low-level care, short-term or episodic care, or high-level care

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    We may help you with the costs of moving, help with daily living and complex nursing care

  • Residential aged care and your income support payment

    If you enter residential aged care, your income support payment may be affected

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    In-home and community support programmes to help you to continue to live independently

     

  • The Veterans’ Supplement in Residential Care

    How eligible veterans access the Veterans’ Supplement when they permanently enter Residential Care

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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