Podiatry services

What are Podiatry services

Podiatry services provide assessment, diagnosis and treatment of injuries and conditions that affect lower limbs.

Who can receive it

You may be able to receive podiatry services if you have an assessed clinical need and a:

What you can receive

If you are eligible for podiatry services, your podiatrist may provide you with a treatment plan. Your podiatrist will determine the type, number and frequency of services you require according to your assessed clinical need.

Your treatment plan may include:

  • cutting or removal of corns or calluses 
  • trimming, cutting, or clipping of nails 
  • cleaning and soaking the feet
  • physical therapy

Your podiatrist may also arrange aids or modifications which may include: 

  • orthotics 
  • footwear modifications
  • medical grade footwear

From 1 October 2019, referrals to this service will be under the Allied Health Services treatment cycle. This means that a referral will last for up to 12 sessions or 1 year, whichever ends first.

These treatment cycles place you at the centre of your care and the general practitioner (GP) as your care coordinator.

There are no limits to the number of treatment cycles you can have.

You can also have:

  • a separate treatment cycle for each allied health service you need; and
  • treatment cycles for different allied health services at the same time

How you access

1. Get a referral to a podiatrist from your: 

  • general practitioner (GP) 
  • medical specialist
  • treating doctor in hospital
  • hospital discharge planner

2. Contact your podiatrist to make an appointment. Check that they will accept your Gold Card or White Card for their services.

Things you should know

  • If you're treated as a private patient or through Medicare we may not be able to pay for your treatment.
  • We cannot pay for podiatry services if the provider does not accept DVA arrangements.
  • You should advise your podiatrist if another podiatrist has provided you with treatment during the previous 12 months.
  • Do not pay your podiatrist directly. We will pay for the services provided on your behalf.

What to tell us

You should tell us if you:

  • receive a bill for podiatry services; or
  • have stopped or closed a rehabilitation plan

Legislation

Veterans’ Entitlements Act 1986

Military Rehabilitation and Compensation Act 2004

Safety, Rehabilitation and Compensation (Defence‑related Claims) Act 1988