Information if you're affected by coronavirus (COVID-19).

  • Logins
  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
Skip to main content Skip to main navigation

Home. Department of Veterans' Affairs - Australian Government logo

  • Minister
  • Contact us
  • Newsroom
Search
  • Home
  • Health and treatment
    • Veteran healthcare cards
    • Local or overseas medical care
    • Injury or health treatments
    • Care at home or aged care
    • Help to cover healthcare costs
    • Work and social life programs
  • Financial support
    • Compensation claims
    • Income support
    • Payment rates
    • Disaster assistance
    • Discounts and concessions
    • Support for families
    • Appeals
  • Civilian life
    • Transition to civilian life
    • Veteran Support Officers
    • Support for ex-service organisations and advocates
    • Find an ex-service organisation
    • National On-Base Advisors are changing to Veteran Support Officers
    • Nominate someone to act on your behalf
  • Recognition
    • Australian Defence Veterans' Covenant
    • Events and reminders of all who served
    • Search for a commemoration
    • Aboriginal and Torres Strait Islander veterans
    • Certificate of Appreciation
  • For providers
    • What you need to know
    • Aged care resources
    • Become a DVA health care provider
    • DVA Provider News
    • Fees and payments
    • Find a course or research advice
    • Health programs and services for DVA clients
    • Rehabilitation service providers
  • About us
    • Overview
    • Events
    • Careers
    • Forms
    • Old factsheets
    • Newsroom
    • Documents and publications
    • Contact us
  • Home
  • For providers

For providers

We can help providers and health professionals understand the military experience and meet the health needs of veterans. We have a range of health programs, veteran support services and information to make it easier for you to support veteran wellbeing

If a client's DVA health card expires in July 2020, we will be mailing out new Veteran Cards—all benefits and entitlements will remain unchanged.

Visit COVID-19 Information for Healthcare Providers for news about DVA arrangements during the pandemic, including telehealth services.

  • What you need to know

    See which of your services we will pay for and what to do when a veteran has a DVA health card

  • Aged care resources

    Our resources to help you learn about aged care

  • Become a DVA health care provider

    Register for a Medicare provider number as your first step to become a DVA health care provider

  • DVA Provider News

    Keep up-to-date about DVA health care arrangements.

  • Fees and payments

    Follow our steps to have us pay you after you treat DVA clients

  • Find a course or research advice

    Courses and online advice that help health care providers improve care for veterans

  • Health programs and services for DVA clients

    We offer programs and services that may give veterans extra help as you treat them

  • Rehabilitation service providers

    A collection of resources you may need if you provide rehabilitation services to our clients

Using this website

  • Accessibility
  • Privacy
  • Access to Information
  • Disclaimer
  • Copyright
  • Sitemap

Quick links

  • Free mental health care for veterans
  • Mental health support services
  • Veteran Card
  • Forms
  • Old factsheets
  • CLIK
  • Minister's website

About us

  • About DVA
  • Transforming DVA
  • Documents and publications
  • Location finder
  • Glossary and acronyms
  • Acknowledgement of Country

Help us improve

To help us build the best possible website, we would like to hear your feedback.

Tell us what you think

Connect with us

Media centre

News

The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 555 254

© Commonwealth of Australia