Information if you're affected by coronavirus (COVID-19).

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  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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We can help providers and health professionals understand the military experience and meet the health needs of veterans. We have a range of health programs, veteran support services and information to make it easier for you to support veteran wellbeing

Visit COVID-19 Information for Healthcare Providers for news about DVA arrangements during the pandemic, including telehealth services.

All DVA clients will have received their new look Veteran Card by October 2020 to access healthcare. You can accept the Veteran Cards (Gold, White or Orange) from DVA clients for their treatments as usual.

  • Become a DVA health care provider

    Register for a Medicare provider number as your first step to become a DVA health care provider

  • Notes, fee schedules and guidelines

    Treatments and services we cover under our health arrangements for eligible clients

  • General Practitioner information

    Find all the key information you need when treating our clients

  • Provider forms

    Downloadable forms for doing business with us

  • Health programs and services for our clients

    We offer programs and services that may give veterans extra help as you treat them

  • The Rehabilitation Appliances Program (RAP)

    RAP helps eligible veterans, war widowed partners and dependants to live safely and independently

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    Keep up-to-date about DVA health care arrangements.

  • Travel for a client's treatment

    Read about the travel options we offer and how to book transport for a client

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    Follow our steps to have us pay you after you treat DVA clients

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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