Cover for mental health care

Last updated: 
18 December 2019

When our clients have a mental health condition, we may cover the cost of their care.

Check whether we will cover costs

We may cover a client's treatment costs for any mental health condition, such as:

  • post-traumatic stress disorder (PTSD)
  • depressive disorder
  • anxiety disorder
  • alcohol use disorder
  • substance use disorder
  • phobias
  • adjustment disorders
  • bipolar disorder

To qualify for care, they must be a past or present member of the Australian Defence Force who has:

  • given continuous full-time service (CFTS)
  • done CFTS for at least 1 day

Reserve members may qualify for care if, on their service days, they:

  • helped with disaster relief
  • worked on border protection
  • saw a training accident in which someone was seriously injured or died
  • were hurt in a serious training accident
  • did service classed as CFTS

What clients may need to show us

When a client applies for care, they may need to:

They can apply by filling in 1 of the following:

A client does not have to:

  • prove that military service caused their mental health condition
  • send us a diagnosis

This is because we cover mental health conditions under our Non-Liability Health Care program.

If we decide to cover a client

If we agree to cover a client, we will give them a Veteran White Card that says they can receive treatment from a mental health professional.

If they already have a Veteran White Card, we will add mental health treatment to it.

They can then seek treatment for their mental health condition anywhere in Australia, but not overseas.

Contact us

Call: 1800 VETERAN (1800 838 372)

Email: nlhc [at]