DVA service providers agree to treat DVA card-holders for a wide range of conditions through a payment arrangement which means the veteran does not pay for those services.
Since 2013, eligible veterans with a DVA Health Card, whether covered under the Safety, Rehabilitation and Compensation Act 1988 (SRCA), the Military Rehabilitation and Compensation Act 2004 (MRCA) or the Veterans’ Entitlements Act 1986 (VEA), can access treatment.
To become a DVA service provider:
The registration process is different for the following providers:
More information can be found in the Notes for Allied Health Providers.
Contact DVA for more information.
You must register with DVA directly before providing services to entitled persons. More information can be found in the following resources:
As a DVA service provider, you must be registered for GST and enter an RCTI agreement. This type of agreement allows tax invoices to be issued by DVA on behalf of your organisation (for example, to Medicare), and expedites payments to you.
An RCTI agreement is needed for each entity in your organisational structure that is registered for GST and supplies goods or services to DVA or to veterans and beneficiaries. If there are more than one of these entities, you should make 2 copies of the blank RCTI agreement for each entity that is registered separately for GST.
The RCTI Agreement should be signed by a person authorised to sign on behalf of the organisation and returned to:
Medicare AustraliaGST ProgramGPO Box 2956Adelaide SA 5001
When the signed original is received, Medicare Australia, on DVA’s behalf, will sign and retain the agreement.
All DVA providers must agree to accept the DVA fees and conditions consistent with DVA's Notes for Allied Health Providers—Section One: General (PDF 232 KB) and the DVA fee schedule. Importantly, this means that members of the veteran community will not be charged for treatment provided under DVA health care arrangements.
View Contact DVA for provider enquiry phone numbers.