Information if you're affected by coronavirus (COVID-19).
RAP contracted suppliers
Last updated:
15 July 2020
Most RAP Schedule items are accessed through DVA contracted suppliers. Items listed as contracted must be sourced from a supplier below. Choose any supplier from this list. Supplier websites list all their contracted RAP items.
Mobility and Functional Support (MFS)
Aidacare
- phone: 1300 888 052
- fax: 1300 787 052
- website: Aidacare
Allianz Global Assistance
- phone: 1800 857 715
- fax: 1800 653 556
- website:Mobility Services
The Country Care Group
- phone: 1800 727 382
- fax: 1800 329 382
- website: The Country Care Group
BrightSky
- Phone: 1300 799 243
- Fax: 1300 799 253
- website: ParaQuad
Home medical oxygen therapy
Air Liquide Healthcare (ALH)
Phone: 1300 36 02 02
Fax numbers, by state:
- NSW & ACT: (02) 9364 7476
- Qld: (02) 9364 7497
- SA: (02) 9364 7477
- Vic & Tas: (02) 9364 7482
- WA & NT: (08) 9312 9757
BOC Limited
- phone: 1800 050 999
- fax: 1800 624 149
Continuous Positive Airway Pressure
Air Liquide Healthcare (ALH) by state/territory:
NSW/ACT
- phone: (02) 9364 7474
- fax: (02) 9364 7476
QLD
- phone: (07) 3250 3900
- fax: (02) 9364 7497
SA
- phone: (08) 8331 1648
- fax: (02) 9364 7477
Vic & Tas
- phone: (03) 9310 1200
- fax: (02) 9364 7482
WA & NT
- phone: (08) 6389 1199
- NT fax: (08) 6389 0707 (WA does not have eFax)
BOC Limited
- phone: 1800 050 999
- fax: 1800 624 149
ResMed
- phone: 1800 625 088
- fax: 1800 647 259
Continence aids suppliers
Independence Australia
- phone: 1800 980 936
- fax: 1300 788 811
- website: Independence Australia
BrightSky Australia
- phone: 1300 968 062
- fax: 1300 968 063
- website: BrightSky
Personal response systems (PRS)
Safety Link
- phone: 1800 813 617
- fax: 1800 193 233
Tunstall Healthcare
- phone: 1800 603 377
- fax: 07 3637 2255
VitalCall
- phone: 1300 360 808
- fax: 1300 554 483
INS LifeGuard
- phone: 1800 636 226
- fax: 1300 770 730
Low Vision (LV) Equipment
ATE — adaptive technology equipment
Quantum: Reading, Learning, Vision
- phone: (02) 9479 3100
- fax: (02) 9875 1646
VisAbility
- phone: (08) 9311 8202
- fax: (08) 9361 8696
Royal Society for the Blind
- phone: 1300 944 306
- fax: (08) 8232 4807
Vision Australia
- phone: 1300 847 466
- fax: 1300 847 329
Daily living aids and appliances -DLA
VisAbility
- phone: (08) 9311 8202
- fax: (08) 9361 8696
Royal Society for the Blind
- phone: 1300 944 306
- fax: (08) 8232 4807
Vision Australia
- phone: 1300 847 466
- fax: 1300 847 329