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  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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Home. Beta - Department of Veterans Affairs - Australian Government logo

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  • What you need to know

What you need to know

We will work with you so you can provide the best care for veterans and their families. Before you provide services to veterans, you can read our rules and save our contact numbers.

  • Rules for providers

    What you need to know if you provide services to the veteran community

  • What a DVA health card covers

    Find out which of your services we pay for when clients come to you with a DVA health card

  • When we must approve care

    To make sure we will pay you, check which services we must first approve before you treat a client

  • Dental and allied health reform

    Learn about the changes to the dental and allied health service arrangements

  • DVA contact numbers for providers

    We have special numbers you can call when you have questions or need to book other services for clients

  • Health Providers' Partnership Forum

    Learn how we use the Health Providers’ Partnership Forum to work with peak health bodies

  • Travel for treatment

    Learn how you can book transport for clients, and learn about the NSW Country Taxi Voucher Scheme

  • Veterans’ transport information

    Who is eligible and how to arrange transport for eligible clients

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To speak with someone at DVA, call 1800 555 254

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