To deliver financial assistance to eligible students under the Veterans' Entitlements Act 1986 Veterans' Children Education Scheme (VCES) and the Military Rehabilitation and Compensation Act 2004 Education and Training Scheme (MRCAETS) to assist with their education needs.
Deliver financial assistance and allowances to eligible students, by processing new claims under VCES and MRCAETS.
As at 30 June 2017 2,590 eligible students were receiving the education allowance.
The Department conducted a formal survey in 2016–17 to assess the quality of its education schemes. Feedback from respondents in relation to service delivery was very positive, with a high satisfaction rate and an indication that awareness of the benefits under schemes could be improved. A project has commenced to investigate and recommend effective channels to communicate the full range of benefits under the schemes and support available to students, parents and guardians.
The key performance indicator of a critical error rate of less than 5 percent was met. A sample of 53 cases was examined, with only one error during the period having any financial impact. The case-sampling criterion continues to be reviewed to ensure that more aspects of the scheme are quality assured.
The Long Tan Bursary scheme provides funding to help children of Australian Vietnam veterans meet the cost of post-secondary education, so that they can obtain the formal qualifications and skills they need to pursue their chosen careers.
The scheme is administered by the Australian Veterans' Children Assistance Trust on behalf of DVA.
In 2017, the Repatriation Commission approved an increase to the bursary amount from $9,000 to $12,000, to assist recipients to meet increasing educational costs. As a result of the increase, DVA now offers 37 bursaries each year, instead of 50.
In 2016–17, all 37 bursaries were awarded to eligible children of Vietnam veterans, for courses as diverse as commerce, law, criminal justice and education.
Further information about the scheme is available on the DVA website at Consuultation and grants—Grants (www.dva.gov.au/consultation-and-grants/grants).