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DVA provides a wide range of health services for veterans, war widow(er)s, and dependants entitled to clinically required treatment for their accepted health conditions under the:

Health services are delivered through DVA’s arrangements with:

What type of health services are funded by DVA?

DVA funds a range of health services that are clinically required to treat your particular health conditions.

General medical services are usually delivered via your:

However your GP, treating hospital doctor, or hospital discharge planner may also refer you to a qualified specialist practitioner for specialist medical treatment of your accepted conditions including:

Hearing services

Funding for pharmaceuticals and health services in the home

The Repatriation Pharmaceutical Benefits Scheme (RPBS) provides eligible veterans, war widow(er)s, and their dependants access to a wide range of pharmaceuticals and dressings at a concessional rate. The RPBS also includes access to all items listed in the Schedule of Pharmaceutical Benefits available to the general community.

If you are a Gold Card or White Card holder living at home, you may also be eligible for a referral for health services such as community nursing and respite care delivered through the Veterans’ Home Care (VHC) program. You may also be entitled to assistance through the Rehabilitation Appliances Program (RAP) to help you maintain functional independence in your home.

The Coordinated Veterans’ Care (CVC) Program is available to Gold Card holders who are living at home and are at risk of being admitted to hospital due to congestive heart failure, coronary artery disease, pneumonia, chronic obstructive pulmonary disease, diabetes or as a result of other complex care needs.

It is important to note that restrictions may apply to some services. You can find more about the DVA funded health services available to you and their associated restrictions.

What type of health services are not funded by DVA?

DVA does not fund alternative therapies which include:

  • acupuncture and acupressure *
  • aromatherapy
  • art therapy
  • equine therapy
  • homeopathy
  • hypnotherapy and hypnosis
  • massage or therapeutic touch *
  • meditation
  • music therapy
  • reflexology and relation therapy
  • reiki
  • tai chi
  • yoga.

* Note: Massage services may be funded when provided by a Medicare Australia registered physiotherapist, chiropractor or osteopath as part of a treatment plan (upon referral by a GP). Acupuncture can only be funded when delivered by a GP registered with Medicare Australia to deliver that service.

Non-Liability Health Care

DVA pays for treatment for certain mental and physical health conditions without the need for the conditions to be accepted as related to service. This is known as non-liability health care.  

What is Non-Liability Health Care?

Non-Liability Health Care allows former and current ADF personnel, depending on their eligibility, to receive treatment for the following conditions:

There is no need to establish that these conditions were caused by your service. However, the specific conditions for which you may be eligible to receive treatment depends on the period in which you served or, in some cases, the nature of your service (e.g service on operational deployments).

Eligibility for mental health conditions has recently been expanded. Now, anyone who has ever served in the permanent forces of the Australian Defence Force may receive treatment for the any mental health condition, regardless of when they served, for how long, or the nature of their service.

How do I apply?

For cancer (malignant neoplasm) or pulmonary tuberculosis, you need to fill out an application form D9215 and return it to DVA. You may need to provide proof of identity, and your service records will be examined. A diagnosis by your treating medical professional is also required as part of the application process.

For mental health conditions, you may fill out application form D9213. Alternatively, you can email NLHC@dva.gov.au, or telephone DVA to apply. You may need to provide proof of identity and service.

Non-Liability Health Care services are provided through the issue of a White Card for the specific condition(s).

Online Non-Liability Health Care Training

DVA’s Non-Liability Health Care (NLHC) Online elearning course has been designed to provide DVA staff, ESO representatives and clients with information about NLHC eligibility, the conditions covered and how to apply for NLHC or assist others to do so. The course is designed to be completed in around 30 minutes and contains eight modules you can complete at your own pace.

To access the course you will need to be registered with DVAtrain, DVA’s unique learning management system. To do this, go to the Online Learning Registration page and follow the instructions.

Alternatively if you are already registered with DVAtrain, you can go directly to the DVAtrain logon page. You will need your DVAtrain username and password ready.

Please Note: This course is currently being updated to reflect the recent changes to eligibility for treatment of mental health conditions under Non-Liability Health Care arrangements.

Information Resources about NLHC

Assistance Managing Medications and Health Conditions (Veterans' MATES)

You can access comprehensive information about a range of health issues through the Veterans’ MATES program. This program was designed to help you and your treating general practitioner and pharmacists to manage common medical conditions.

Information is also available to other health professionals, for example directors of care at residential aged care facilities. The Veterans’ MATES program aims to improve the health care of veterans and war widow(er)s' through quality use of medicines and better use of health services.

More information is available through your general practitioner, pharmacist or through the Veterans’ MATES website.