Qualifying service

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Qualifying service is one criteria for getting a Service Pension. Having qualifying service also means that you may be entitled to the Veteran Gold Card when you turn 70, giving you access to the Veterans’ Pharmaceutical Reimbursement Scheme.

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What is qualifying service

Qualifying service is one of the criteria for getting a Service Pension.

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Who has qualifying service

You may be considered to have qualifying service if you are any of the following:

  • an Australian veteran
  • an allied veteran
  • a Commonwealth veteran

You may have qualifying service if you served between 2 September 1939 and 29 October 1945 and are either:

  • a civilian who performed certain tasks in aid of the Australian war effort
  • a person regarded as a member of the Australian armed forces

There are different eligibility requirements for other conflicts. Depending on the conflict, to have qualifying service you may need to have served in any of the following:

  • in operations against the enemy
  • in an operational area during certain time periods
  • at a time when you incurred danger from hostile forces of the enemy
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When you are not eligible

You are not eligible for qualifying service as an allied veteran or allied mariner if you have at any time either:

  • served in the forces of a country, or allies of a country, that was at war with Australia
  • engaged in hostile operations against Australia
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Service during the Second World War

You may have performed qualifying service if you served overseas between 2 September 1939 and 29 October 1945 (inclusive) and incurred danger from hostile forces of the enemy.

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Service inside Australia

You may have qualifying service if you are an Australian veteran of the Second World War and served either:

  • for a continuous 3 months in the Northern Territory above 14.5 degrees south latitude. This covers service in and around Darwin during the period of Japanese air attacks which occurred between 19 February 1942 and 12 November 1943.
  • in other areas of Australia that were subject to enemy attack. You will need to provide a statement describing how you incurred danger from hostile forces of the enemy.
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Service after the Second World War

You may have qualifying service from either: 

  • a pre-1998 deployment overseas to an operational area defined in Schedule 2 of the Veterans’ Entitlements Act 1986 (VEA) if you were allotted for duty on operations in that area
  • a deployment which the Minister for Defence has declared to be warlike service 

Operations that may count as qualifying service are listed below in the Post Second World War Operations Table. Please note that the requirements and eligibility for benefits are different for Commonwealth and allied veterans of post Second World War conflicts.

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Service for Commonwealth and allied veterans

You may be considered a Commonwealth or allied veteran with qualifying service if you served prior to 12 January 1973 and incurred danger from a hostile force in any of the following conflicts: 

  • Second World War 
  • Korean War 
  • Malaya Emergency 
  • Other war-like operations from 31 July 1962 to 11 January 1973 
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Service in bomb and mine clearance operations

You may have qualifying service if you were awarded the Naval General Service Medal or General Service Medal (Army and Royal Air Force) with one of the following medals or clasps:

  • the Mine-sweeping 1945-51 Clasp
  • the Bomb-Mine Clearance 1945-53 Clasp
  • the Bomb and Mine Clearance 1945-49 Clasp
  • the Bomb and Mine Clearance 1945-56 Clasp
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Service on submarines between 1978 and 1997

You may have qualifying service if you served in submarine operations between 1978 and 1997 for which the Australian Service Medal (ASM) with Clasp Special Ops was awarded.

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Post Second World War Operations Table

Listed in full in VEA Schedule 2 - Operational Areas.

Location Start date End date Operation
Afghanistan 7 October 2001 31 December 2014 Operation Enduring Freedom
  1 December 2001 31 December 2014 Operation Ariki
  18 April 2003 5 July 2004 Operation Palate
  17 July 2003 31 December 2014 Operation Athena
  11 August 2003 31 December 2014 International Security Assistance Force
  1 September 2004 31 December 2014 Operation Herrick
  27 June 2005 10 March 2017 Operation Palate II
  1 January 2015 8 October 2021 Operation Highroad
  28 April 2016 ongoing Operation Augury
Cambodia 20 October 1991 7 October 1993 VEA, Schedule 2, Item 12
East Timor 16 September 1999 23 February 2000 Operations Faber and Stabilise
  16 September 1999 10 April 2000 Operation Warden
  20 February 2000 19 May 2002 Operation Tanager
  20 May 2002 17 August 2003 Operation Citadel
Gulf War of 1990/1991 2 August 1990 9 June 1991 VEA, Schedule 2, Item 10
Iraq 23 February 1991 9 June 1991 VEA, Schedule 2, Item 11
  30 June 1991 12 January 2003 Operation Jural
  11 August 1991  15 December 1996 Operation Provide Comfort
  31 August 1992 12 January 2003 Operations Southern Watch and Bolton
  13 January 1993 19 January 1993 VEA, Schedule 2, Item 15
  1 January 1997 12 January 2003 Operation Northern Watch
  18 March 2003 22 July 2003 Operation Falconer
  21 July 2008 14 December2013 Operation Riverbank
  9 August 2014 ongoing Operations Okra (the operational area changes of time)
  16 July 2003 31 July 2009 Operation Catalyst
  1 January 2009 9 August 2011 Operation Kruger
  10 September 2018 Ongoing Operation Steadfast
Korea 27 June 1950 19 April 1956 VEA, Schedule 2, Item 1
Lebanon 12 July 2006 14 August 2006 Operation Paladin
Libya 31 March 2011 31 October 2011 NATO no-fly zone and maritime enforcement operation against Libya
Malaya 29 June 1950 31 August 1957 VEA, Schedule 2, Item 2
Malaya and Singapore 1 September 1957 31 July 1960 VEA, Schedule 2, Item 3
Malay-Thai border 1 August 1960 16 August 1964 VEA, Schedule 2, Item 5
Malaysia, Singapore and Brunei 17 August 1964 14 September 1966 VEA, Schedule 2, Item 7
Mali 1 April 2020 Ongoing Operation Orenda
Middle East Area of Operations (actual area varies according to date of service) 11 October 2001 31 December 2014 Operation Slipper
Namibia  18 February 1989 10 April 1990 VEA, Schedule 2, Item 9
North East Thailand 31 May 1962 27 July 1962 VEA, Schedule 2, Item 3A (Ubon only)
  25 June 1965 31 August 1968 VEA, Schedule 2, Item 3B (including Ubon)
Rwanda 25 July 1994 16 January 1996 Operation Tamar
Sabah & Sarawak (now part of Malaysia) & Brunei 8 December 1962 16 August 1964 VEA, Schedule 2, Item 6
Sierra Leone 15 January 2001 28 February 2003 Operation Husky
Somalia 20 October 1992 30 November 1994 VEA, Schedule 2, Item 14
Syria 9 September 2015 ongoing Operation Okra
Vietnam 31 July 1962 11 January 1973 VEA, Schedule 2, Items 4 & 8
  12 January 1973 29 April 1975 Australian Embassy Guards and RAAF evacuation personnel in Vietnam
(Former) Yugoslavia 12 January 1992 24 January 1997 VEA, Schedule 2, Item 13
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What you can get

You may be able to receive the Service Pension. If you are an Australian veteran you may also be able to receive other benefits.

If certain eligibility is met you may be entitled to a Veteran Gold Card.

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How to apply

You can apply for qualifying service online through MyService.

Using MyService means:

  • it is simpler and faster to submit your claim
  • we can access the information we need quickly
  • there is no need to wait for documents through the post

Find out how to register for MyService. If you need help to register, call us on 1800 VETERAN (1800 838 372). To access MyService, sign in to MyGov.

If you prefer to use paper forms, you can download and complete either:

You may also need to fill out either:

Contact us and we can send you the ones you need. There may be different forms to complete depending on your circumstances.

You may need to provide us with documentation such as:

  • service records
  • a discharge certificate

All documents must be supplied as certified copies.

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Important information

Qualifying service is based on actual hostilities. The dates that are accepted can differ from the formal dates of peace treaties and from the dates for operational service.

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What other help is available

Benefits and services may be available to members and other participants involved in either:

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