Mental health programs overview
An overview for providers of our program of mental health treatments for eligible veterans and their families to help them stay mentally well.
Back to topFunded mental health care
Under our Non-Liability Health Care (mental health) program, eligible veterans receive funded mental health treatment. The treatment must be mental health treatment for a mental health condition and provided by a mental health practitioner. This is available to any veteran who has served at least one day of continuous full-time service and is listed on their Veteran White Card.
Open Arms is a nationally accredited mental health service that provides free 24-hour counselling and support on 1800 011 046. Any veteran with at least one day of continuous full-time service can access support through Open Arms, as can their immediate family.
You can refer a veteran to Open Arms by calling 1800 011 046, or they can self-refer on the same number.
Open Arms services include:
- counselling for individuals, couples and families
- case management for clients with more complex needs
- group programs to develop skills and enhance support
- lived experience peer support
- after-hours triage and support
- information, education and self-help resources.
Drug and alcohol rehabilitation programs
We fund drug and alcohol programs at approved rehabilitation facilities.
Back to topMental Health Support
The General Advice Line (1800 838 777) which provides information on general enquiries related to a range of veteran mental health topics will cease operating on 31 May 2025.
Back to topPsychiatric Assistance Dog Program
Through the Psychiatric Assistance Dog Program, eligible veterans may receive specially trained psychiatric assistance dogs, who perform specific tasks to help their owners when they are experiencing symptoms of posttraumatic stress disorder (PTSD).
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