Making a claim for a service-related condition
Find out what you need to do when you submit a claim for a service-related condition.
What to expect after you have submitted a compensation claim
Here are the steps we take to process your claim after you submit a compensation claim for a service-related injury or condition.
Claim processing times
As more veterans access our services, we have seen a big increase in the number of compensation claims. We are working on reducing wait times. Find out what to expect.
Our commitment to you
This page provides information about what you can expect from DVA when you submit a compensation claim.
What to know about multiple claims
Find out our pay limits on illness, injury or death if you get money elsewhere for the same reason
Free services that may help you
Access free support while we assess your claim
Get treatment while you wait on a claim (PAMT)
Access to health care while we assess your claim
Claims if you were injured after 30 June 2004
We can help you if you have an injury and while you are waiting for us to approve your claim
Claims if you were injured before 1 July 2004
The benefits you can access and claims for health care you can make if you served before this date
Needs assessment
An assessment to determine what support you need
Household services
We may pay for these services if you are unable to perform them due to an accepted disability
Attendant care
An option to have a personal carer help you after surgery or for chronic health conditions
Claims for reservists
If you are a reserve member, you can receive the same benefits as a permanent ADF member
Claims for F-111 workers
We can help you if you were affected by the F-111 deseal/reseal and other fuel tank work
Claims for certain submarine special operations
You may be eligible for benefits under the VEA if you served on certain submarine operations
Service covered under the VEA
We may cover you under the VEA if you were in the test areas during and after the test period
Claims for cadets and their officers and instructors
You may be eligible for benefits under the MRCA if you are injured during service
When and how to take legal action for compensation
Learn how taking action against the commonwealth may affect your entitlements
Laws that cover claims
Which laws cover your care and benefits will depend on when you served and your type of service