Information Publication Scheme
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On this page

  1. About our agency
  2. What we do
  3. Our reports and responses to Parliament
  4. Routinely requested information and FOI disclosure log
  5. Consultation arrangements
  6. Contact us
  7. Other Information required to be published
  8. Our priorities
  9. Our finances
  10. Our lists
  11. Our policies
  12. Additional Information

The Department of Veterans’ Affairs (DVA) is an agency subject to the Freedom of Information Act 1982 (FOI Act) and is required to comply with the Information Publication Scheme (IPS) requirements.

The IPS involves the publication of certain mandatory information on government agency websites, encouraging agencies to consider the proactive publication of information. The IPS is intended to foster a proactive-disclosure culture across government to increasing transparency in government processes.

We will review the operation of the IPS annually and update its plan as required. Online information, in all formats, is regularly reviewed for currency and accuracy. Outdated information is replaced and archived.

Section 8(2)(a) of the FOI Act requires and agency to publish its IPS plan.

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About our agency

Who We Are

DVA is required under sections 8(2)(b) and 8(2)(d) of the FOI Act to publish information about the organisation and structure, the location of offices, the senior management team and statutory appointments. This information can be found on the following pages:

The Veterans’ Affairs portfolio is made up of a number of agencies and bodies responsible for carrying out government policy and implementing programs to fulfil Australia’s obligations to war veterans, members of the Australian Defence force and their dependants. They are:

  • DVA
  • Repatriation Commission
  • Military Rehabilitations and Compensation Commission
  • Veterans and Veterans Families Counselling Service
  • Office of Australian War Graves
  • Veterans’ Review Board
  • Repatriation Medical Authority
  • Specialist Medical Review Council
  • Australian War Memorial

DVA is the primary service delivery agency, responsible for developing and implementing programs that assist the veteran and defence force communities. The department’s day to day activities are directed by two Commissions – the Repatriation Commission and the Military Rehabilitation and Compensation Commission. These two bodies hold most of the powers under portfolio legislation which in turn are delegated to officers of the department.

Information about our corporate and clinical governance is available in our Annual Report.

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What we do

DVA is required under sections 8(2)(c) and 8(2)(j) of the FOI Act to publish a description of the functions and decision-making powers of DVA, the Repatriation Commission, the Military Rehabilitation and Compensation Commission, and the Specialist Medical Review Council. DVA will also publish rules, guidelines, practices and precedents that assist in the making of decisions or recommendations relating to these functions and powers that affect members of the public.

Statutory Appointments

We publish details of departmental and agency appointments (other than APS employees under the Public Service Act 1999) in accordance with Senate Orders.

Operational Information

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Our reports and responses to Parliament

DVA is required under sections 8(2)(e) and 8(2)(h) of the FOI Act to publish annual reports laid before the Parliament, and other information routinely provided to the Parliament.

Details of the Senate orders can be found on the Parliament of Australia website.

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Routinely requested information and FOI disclosure log

DVA is required under sections 8(2)(g) and 11C of the FOI Act to publish information to which we routinely give access in response to FOI requests and the disclosure log of information that has been released under the FOI Act:

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Consultation arrangements

DVA is required under section 8(2)(f) of the FOI Act to publish information about consultation arrangements that enable members of the public to comment on specific policy proposal for which DVA is responsible.

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Contact us

DVA is required under section 8(2)(i) of the FOI Act to publish contact details of who can be contacted about access to DVA’s information under the FOI Act.

Email us:

Information.Access@dva.gov.au

Phone us:

1800 VETERAN (1800 838 372) and when prompted, say why you’re calling

Write to us:

Information Access Unit 
Department of Veterans' Affairs 
GPO Box 9998 
Brisbane QLD 4001 

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Other Information required to be published

In addition to publishing the required categories of information set out above, we consider making other information available as part of our IPS publication wherever possible, taking into account the objects of the FOI Act.

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Our priorities

Under s 8(4) of the FOI Act, we publish information about the corporate and strategic plans of the agency.

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Our finances

Under s 8(4) of the FOI Act, we publish information about our annual financial performance which is available in our annual reports, including information about our legal expenditure and reportable consultancy and non-consultancy contracts.

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Our lists

Under s 8(4) of the FOI Act, we publish information about agency contracts, grants and appointments, links to datasets published by the agency, information held in registers required by law, and other lists and registers relating to the agency's functions. This information can be found through our Contracts and Tenders page.

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Our policies

Under s 8(4) of the FOI Act, we publish our corporate policies. This information is available on below pages.

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Additional Information

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