Lived Experience Framework

A systematic, evidence-based framework for the meaningful participation of people with Lived Experience across all DVA business areas.

How we consult the ex-service community

We bring together a range of ex-service groups to get their views on how to improve our services

Consultation with the Health Sector

A collaboration with the health sector to enhance veterans’ health policy and service delivery arrangements

State and territory forums

We meet with ex-service groups that advise us on veterans' welfare in their state or territory

Relationship with Defence

Read about the cooperative relationship and meeting summaries between us and the department of defence.

Public Interest Disclosure Scheme

A scheme to make sure that we act upon any news that our staff are doing the wrong thing

Consultation arrangements

We are required by the FOI Act to publish information whenever an agency administers or establishes a public consultation arrangement

Community consultation: Taskforce on Wellbeing Agency and Peak Body

The community consultation process for the establishment of a new agency focused on veteran wellbeing, and the establishment of a national peak body for ex-service organisations closed on 15 May 2025.