National Consultation Framework

A structure designed to facilitate communication between the ex-service community and our department

ESO Round Table (ESORT)

A forum aimed at addressing and resolving issues of strategic importance to the ex-service communities

National Aged and Community Care Forum

A forum designed to provide information on the current and future aged care needs of veterans, war widow/widowers and other members of the ex-service community.

Operational Working Party

A forum for ex-service organisations to discuss concerns arising from the delivery of DVA services

Protocols for engaging with people with disability

Our programs and policies aim to be inclusive of people with a disability, their families and carers

Client Benefits Client Satisfaction Survey

The annual Client Benefits Client Satisfaction Survey (CBCSS) gathers client feedback on their experience with DVA staff while their claim is being processed

Client Insights Survey

We conduct surveys to learn more about your experiences with us to help us improve

Consultation with Veteran Families

The Forum is one way government and DVA are listening to veteran families and using their feedback to co-design future DVA policy and service delivery options

Consultation with Women Veterans

The Forum is one way government and DVA are listening to woman veterans and using their feedback to co-design future DVA policy and service delivery options

Younger Veterans — Contemporary Needs Forum

See the overview, terms of reference and details of the forum held for younger veterans