Aged care provider resources
This page provides aged care teams with resources to help support DVA client residents living in their aged care home.
Back to topInformation guide
A guide for residential aged care teams supporting Department of Veterans’ Affairs clients has been developed to help aged care providers and their teams understand the range of supports available to them and DVA clients.
Topics covered include:
- introduction to DVA and DVA clients
- DVA health supports
- information on supporting mental health and social connection of DVA client residents
- supports available for aged care teams
- quick reference contact list
- checklist to become a veteran specialised provider
Download a copy or view online (PDF 11.9 MB)
Back to topDVA supports in aged care poster
This poster has been designed with QR codes to make it easy for you to access information on DVA supports.
Download now and put up in your nurses’ station as a reference (PDF 907 KB)
Back to topAccess to Booked Car With Driver poster
This poster explains who can access Booked Car with Driver and where DVA clients can travel using the service.
Download now to display in your aged care home as a reference (PDF 323 MB)
Back to topESO contact card
Please complete this card for veterans and war widow(er)s with the details of a local ex-service organisation they would like to remain connected with or create a new connection with. Maintaining connection to people with similar life experiences can offer social interaction and support which can complement the work of you and your team.
Download and complete (PDF 165 MB)
Back to topLife story template
This life story template, if completed by or with the resident or their family, will help you to better understand the resident as a person with a rich life, full of experiences. This understanding may also ensure the client's veteran or war widow(er) experience is part of their care planning.
Back to topRecognition in aged care stickers
Stickers are to help you, and your team identify veterans and war widow(er)s living in your aged care home. Stickers can be conversation starters for staff and a reminder to them that the client may be eligible for more supports through DVA.
Order stickers for your veterans and war widow(er)s
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