How to add a new Sub-organisation in MyOrg

MyOrg is the online service that enables your organisation to manage its third-party representative arrangements for DVA clients. 

A Sub-organisation is required to use the Manage Representations service in MyOrg.  This function allows personnel to submit claims through MyService and manage client representation authorities. 

This guide describes how to add a Sub-organisation in MyOrg. This can only be actioned by the Authorised Responsible Officer (ARO).

Getting started

You will need the following registered in PRODA (Provider Digital Access):

• Master organisation – the legal entity listed on the Australian Business Register (ABR)
• ARO - an Associate or Authorised contact for the organisation on the ABR
• Administrator – will administrate the MyOrg account and users (Personnel) for the Sub-organisation

DVA must approve the links between the ARO, the organisation and the Service Provider before users can access MyOrg in PRODA Services.
You also need:

• Your Sub-organisation’s name, address and contact information
• The Administrator’s Registration Authority (RA) number, found in their PRODA profile.

Note: This guide shows images of sample screens. The screens do not contain information about any real MyOrg users or DVA clients.

Step 1 – Login and select the Master Organisation

Login to PRODA.

Select MyOrg from My linked services.

If you get an Access denied message, you might need to wait for DVA to finalise the initial registration processes for the ARO, the organisation and links to the Service Provider.

If you are a member of more than one organisation in PRODA, select the organisation you are acting on behalf of and select Continue.

If you are a member of only one organisation in PRODA, you will go directly into MyOrg. Select the Master organisation listed as the Legal entity.

Step 2 – Add the Sub-organisation

Select Add sub organisation.

Select Connect to apply for the MyOrg service Manage Representations.

Review the ABR details and select Next.

Enter the Sub-organisation details and select Next.

Step 3 – Add Administrator

Select Add Person, then Next.

Enter the Surname and RA number (found in their PRODA profile). Select Next.

Confirm the pre-filled details from PRODA and enter any missing information.

Set Portal Access to Yes for MyOrg access.

Choose the Access Role Administrator and Submit.

A green tick confirms successful addition. Select Next.

Step 4 – Review and Submit

Review all details you have entered and if everything is correct, select Submit.

A confirmation message will appear.

The new Sub-organisation will appear on the MyOrg home screen in Your recent applications.

Once DVA assigns a Unique Identifier Number (UIN) to the new Sub-organisation, it appears in your Organisation list as Approved

You have successfully added a Sub-organisation in MyOrg.

Next step

Add and manage personnel in MyOrg