Contacts for providers
Last updated
If you provide us with a service, we have special numbers you can call when you have questions or need to book other services for clients.
Back to topProvider invoicing and billing enquiries
Back to topTransport bookings
Back to topVeterans' Affairs Pharmaceutical Approvals Centre (VAPAC)
Back to topProvider enquiries
When calling the provider enquiries number please select the most relevant option for your query, as outlined the below.
| Enquiry Type | Select Option |
|---|---|
| Rehabilitation Appliances Program | 1 |
| Veterans’ Home Care | 2 |
| Community Nursing | 2 |
| Health treatment eligibility | 3 |
| Health Provider registrations | 3 |
| Prior Health Approval | 3 |
| General health information | 3 |
| Rehabilitation or Compensation accounts | 4 |
| Assistance with activities of daily living assessment or Household Services | 5 |
| Transport or Pharmacy | 0 |