Welcome to our DVA test website
We’re making changes to the DVA website to help veterans, families, advocates, and providers find the information and support they need—faster and easier.
During May, this test site (beta.dva.gov.au) will exist at the same time as the main DVA website (dva.gov.au). This means users can explore the new features and provide feedback through the test site for consideration.
We will also continue to refine the website design and make sure all elements and features are working. This also includes transforming the Veteran Cards, Making a claim, Provider forms and General enquiries web pages.
While most content will be available on the test site, not all pages on the test site are final. For the most up to date information please continue to use dva.gov.au.
Providing feedback
There is an easy-to-use feedback slider on the right-hand side of the test site. You can use this to share your thoughts on the navigation, design, and content.
What’s new
Appearance
The test site includes a refreshed, modern design for a more accessible and user-friendly experience.
Content
The most popular (frequently visited) pages have been revised to make content easier to understand.
Service-focused navigation
We’ve introduced a service-focused navigation to help you find information quickly. This is based on the strong feedback we received through surveys, workshops and user testing.
This navigation makes it easier for you to find important information and complete key tasks. The ‘top menu’ service-focused options are:
- Access benefits – here you can access key task related pages such as pension and payments, claims and compensation and veteran cards.
- What we help with – here you can access information about DVA support and services.
- Recognition and remembrance – here you can learn more about how we recognise and honour of service and sacrifice of the veteran community.
- Family and dependants – here you can access key information and supports related to family members/dependants
- Providers – here health professionals can access resources to help in their work to support veterans
- About us – here you can access corporate information including how to contact DVA, working with us and privacy and legal resources.
These menu options can be accessed by going to ‘Menu’ at the top right-hand corner of the test site.
Further improvements
DVA will continue to refine the website during the test phase to make sure all elements and features are working.
In time, we will also introduce enhanced search functionality, to help you find what you’re looking for easily and quickly.
The search tool will look across publicly available content on related DVA websites and summarise information for you.
FAQs
About the DVA Website Enhancement Project
The website is being updated based on feedback from veterans, families, advocates, providers, and staff. The goal is to make the website easier to navigate, more accessible, and clearer to understand.
The updated website includes:
- a modern, accessible design
- service-focused navigation to help users find information quickly
- refreshed content for priority pages to make it easier to understand
- improved accessibility with alternative content formats such as infographics.
We consulted widely with veterans, families, advocates and providers through workshops, navigation testing, a public survey, presentations and co-design activities. The changes are based on what users told us during consultation.
No. The dva.gov.au URL will stay the same. While the site is in test, it will have a separate URL: beta.dva.gov.au
About the test (beta) site
A test site (technical term: beta site) allows users to explore the new features and provide feedback through the test site before the full launch.
Anyone! Veterans, families, providers, DVA staff (and anyone who wants to) can visit the test site and provide feedback between 5 May and early June 2025.
There is an easy-to-use feedback tool directly on this test site. Users can share their thoughts on navigation, design, and content.
All content will be available. However, you should not use the test site to perform any action, for example: submit a web form or make an enquiry.
Please use the main DVA website for any action dva.gov.au.
The test website is only for reviewing/reading and providing feedback to us.
No. The test site is for reviewing and providing feedback, only. Please use MyService to submit claims: dva.gov.au/about-myservice. Use the main DVA website to perform any other action, such as making an enquiry: dva.gov.au.
We’re aiming to launch the refreshed DVA website in mid-2025, once feedback from the test site has been reviewed and any necessary updates have been made. When the refreshed site goes live it will be accessed at dva.gov.au, the test site URL (beta.dva.gov.au) will no longer be active. Even after the new site launches, DVA will keep listening and making improvements based on user feedback.