We’re making it easier for veterans, families, and providers to find what they need on the DVA website.
Starting Wednesday 30 July, we’re launching a test (beta) version of our new AI-enhanced search tool – a smarter, faster way to get answers. You can now ask questions in plain language and receive clear, summarised responses drawn from across all DVA websites, including Open Arms, the Anzac Portal, Veteran Employment Program and the Minister for Veterans’ Affairs site.
This new tool is designed to save you time. Instead of scrolling through multiple pages, you’ll get the key information upfront, with helpful follow up questions, next steps and source links – making your experience easier and more efficient.
Importantly, the AI-enhanced search tool does not access personal records or make decisions about claims. It’s built with privacy and security in mind and only uses publicly available information.
We’re inviting you to test the tool and share your feedback using the built-in thumbs up/down feature or via the feedback slider (on the right of the website).
Your insights will help us improve the experience for everyone. For more information about the AI-enhanced search tool, visit the test website.
This is your feedback in action. Thank you for helping us make the DVA website better for everyone.