DVA will introduce a range of updates to the way travel claims are processed and displayed in MyService for those eligible under the Military Rehabilitation and Compensation Act 2004 (MRCA) or the Safety, Rehabilitation and Compensation (Defence-related claims) Act 1988 (DRCA).
Developed in response to veteran feedback, these enhancements will improve the claiming process.
From 1 July 2025:
- Claim statuses will now be available in MyService for all new MRCA and DRCA travel claims.
- In most cases you will no longer be required to provide meal receipts when travelling or staying overnight. Instead, if eligible, you will automatically receive reimbursement for meal costs based on a standard rate (available from the DVA website).
- You may be eligible for more than the standard rate and will need to provide a receipt and details about the reason you incurred the cost.
- While we no longer require receipts for most meal costs, we may request supporting evidence for other expense types.
If you edit an incomplete claim that you saved in MyService prior to these updates, you may need to supply additional information.
For more information visit Claim travel expenses under the MRCA or DRCA. Sign in to MyService to start claiming, learn how at About MyService.