From 29 June 2025, all MyOrg users will need to agree to new Terms of Use before they can login to their MyOrg account.
MyOrg is an online platform that allows Nominated Representatives and Organisations to help veterans manage their business with DVA. Through MyOrg, Nominated Representatives and Organisations can:
- submit requests to represent DVA clients
- access MyService accounts for the DVA clients they represent
- maintain records of who in their organisation is authorised to have MyOrg access
- manage the access permissions for their authorised personnel to DVA client records.
The Terms of Use set out MyOrg user responsibilities and outline what the Department's responsibilities are. The Terms of Use will be available on the DVA website: MyOrg Terms of Use
Other upgrades to MyOrg will also be deployed, including:
- transitioning to an upgraded platform to enhance security (this change will not be visible to you)
- updating links so they direct users to the correct information.
More information for Nominated Representatives and Organisations is available on the DVA website: MyService Advocate Guide