We’ve enhanced the DVA website to make it easier for veterans, families, advocates and providers to find the support and information they need. This update is based on feedback from the veteran community and shaped through co-design workshops, surveys and real-world user testing.
It also responds to recommendations from the Royal Commission into Defence and Veteran Suicide, which called for clearer, more accessible communication, especially during the transition from military to civilian life.
What’s new?
-
A new service-focused navigation system
-
A modernised appearance with intuitive design
-
An AI-enabled search tool that delivers summarised answers across DVA websites.
These changes are designed to save you time, improve your experience, and help you get the information you need quickly and easily.
Thank you to everyone who contributed to this important project. Your feedback helped shape this new digital experience.